Medical insurance and expenditure thresholds for Vietnamese patient satisfaction with healthcare services

Abstract

This short communication report some new results obtained from a medical survey among 900 Vietnamese patients. Both income and medical expenditure have positive influence to improving patient satisfaction. But insurance reimbursement rate has negative influence. Patients with residency status are more demanding than those without. The more seriously ill, the less patients find the health services to be satisfactory. The probability of satisfaction conditional on insurance reimbursement is lower for patients with residency status, and ...