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FPT University|e-Resources > Bài báo khoa học (Scientific Articles) > Articles published by FPT lecturers >
Please use this identifier to cite or link to this item: http://ds.libol.fpt.edu.vn/handle/123456789/2116

Title: Higher Education as an Extended Duration Service An Investigation of the Determinants
Authors: Pham, Hiep Hung
Lai, Sue Ling
Keywords: mobility of students and academic staff
study abroad
internationalization of higher education
globalization and international higher education
Issue Date: 22-Dec-2016
Abstract: Abstract Regarding higher education as a type of extended duration service, this article proposes a framework considering adjusted expectation, disconfirmation, satisfaction, and commitment in a conceptual model to explain international student loyalty. Employing a structure equation model to the sample data collected from 252 Vietnam overseas students studying in more than 15 countries, this study confirms the direct and indirect roles of satisfaction and commitment in student loyalty. Given the nature of extended duration ...
Description: 18 pages
URI: http://ds.libol.fpt.edu.vn/handle/123456789/2116
Appears in Collections:Articles published by FPT lecturers

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