Customer relationship management for Quang Trung Software City

Abstract

At current several companies use excel or paper to store their customer data as well as a huge opportunities information. That way is too inconvenient and it’s really a latent danger. For example, your staff can betray your company and bring all the customer data to your rival. So we use CRM system to handle it. Therefore, from now on with CRM company could prevent leaking data and also increasing the performance of the whole company. Staff has to use this system to store customer data, opportunity, quote and etc. So-called, the manager, as well as staff, can track their work very easy. We also provide tools to export sales quote, analysis based on QTSC needs. In addition, we do provide a marketing system to manage campaigns. And the highlight of the system is the data sharing between employees and departments, help to simplify the amount of data users have to interact with.